CBS provides a tailored solution to address you and your patients’ specific recovery needs. Our team works alongside you to develop a fully customizable approach that adheres to ACA and 501 (r) regulations. Utilizing a team-oriented approach, our Patient Advocates act as an extension of your business office by following approved call scripting, establishing payment plans within permitted guidelines, and assisting with payment plan monitoring as needed.
We utilize a personalized, sequential letter series, in addition to our managed call center, to maximize recoveries while portraying and upholding your brand. Our multi-channel communication strategy is delivered on your behalf to provide a superior patient experience throughout the receivables process.
Our expertise and technology is available to improve upon your existing collection efforts. With CBS on your side, quality patient care becomes your sole focus while maximum recovery is achieved in line with A/R goals.